Front of House Supervisor

2 weeks ago


Belfast, United Kingdom Frasers Group Full time

Company Overview

Frasers Group is a retail powerhouse with a proven track record of success. Our rapid expansion across the UK, ROI, and Europe has set us apart from the competition.

We're committed to continued growth and are seeking a skilled Front of House Supervisor to join our dynamic team.

Key Responsibilities

  • Contribute to the evolution of our retail experience by bringing your passion and expertise to the table.
  • Work collaboratively with the team to create a culture of risk management, ensuring a safe and secure shopping environment while minimizing stock loss.
  • As a point of contact for customers and visitors, provide exceptional service while remaining vigilant and aware of potential risks.
  • Support the Store Manager in enhancing stock loss culture by training the store team, reviewing targeted data, completing risk assessments, and maintaining high standards of front-of-house operations.
  • Identify and communicate risks, complete safety and security checks, and act as a deterrent to external threats.
  • Ensure adherence to company policies and standards.

Requirements

  • Previous experience in a retail environment.
  • Commitment to working as part of a cohesive store team.
  • Self-motivation and a willingness to take initiative.
  • Excellent communication skills to build strong relationships with store teams, visitors, and customers.

Benefits

  • Fantastic monthly and quarterly commercial bonuses.
  • Company pension scheme.
  • 10% group discount on health insurance.
  • Eligibility for the Fearless1000 Incentive Scheme.
  • Access to a wide range of development courses with national qualifications.
  • Group-wide 20% discount across all Frasers Group brands.
  • Holiday pay.
  • 40% uniform discount.

Company Values

We want our leaders to embody our company values: Think without limits, Own it and back yourself, and Be relevant.



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