Front of House Supervisor

2 months ago


Belfast, United Kingdom Frasers Group Full time

About Frasers Group

Frasers Group is a retail success story of the last decade, with unparalleled growth across the UK, Europe, and ROI. Our dynamic, commercially driven teams are key to our continued expansion.

Job Summary

We are seeking a Front of House Supervisor to join our team and contribute to our success. As a key member of our store team, you will be responsible for creating a welcoming, safe, and secure shopping environment, while minimizing stock loss and risk.

Key Responsibilities

  • Evolve our customer delivery through your retail skills and passion.
  • Work with the team to create a culture of risk management, being commercially astute while creating a welcoming environment.
  • Be a point of contact for customers and visitors, welcoming and advising them while remaining vigilant and aware of potential risks.
  • Support the Store Manager in enhancing the stock loss culture, including training the store team, reviewing targeted data, completing risk assessments, and building effective relationships with external agencies.
  • Identify and communicate risks, complete safety and security checks, report information, and act as a deterrent on the shop floor.
  • Ensure Company policies and standards are always adhered to.

Requirements

  • Previous experience working in a retail environment.
  • Commitment to working as part of the store team.
  • Self-motivation and willingness to use initiative.
  • Confident communication skills to build great relationships with store teams, visitors, and customers.

Benefits

  • Fantastic monthly and quarterly commercial bonuses.
  • Company pension scheme.
  • 10% group discount for Health Insurance policy.
  • Join the Fearless1000 Incentive Scheme.
  • Wide range of Development Courses with National Qualifications.
  • Group-wide 20% discount across all Frasers Group brands.
  • Holiday Pay.
  • 40% uniform discount.

Company Values

We want our leaders to live and breathe our company values: Think without limits, Own it and back yourself, and Be relevant.



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