Customer Care Associate

3 weeks ago


Southampton, Southampton, United Kingdom Victim Support Careers Full time

Career Opportunities with Victim Support Careers

We're a leading organization dedicated to empowering individuals and communities. Our team is passionate about delivering exceptional support services, and we're seeking a highly skilled Customer Care Associate to join our ranks.

This role will involve providing critical customer care and administrative support to our Caseworkers, working closely with them to deliver high-quality services.

Key Responsibilities

  • Provide exceptional customer care to our clients and stakeholders
  • Assist with various administrative tasks, including managing paperwork and documentation
  • Coordinate meetings and events, ensuring seamless logistics

Why Join Our Team?

  • Competitive Salary: £24,000 - £30,000 per annum (pro rata)
  • Flexible Working Options: Including hybrid working arrangements
  • Generous Holiday Entitlement: 32 days annual leave plus Bank Holidays (pro rata)
  • Pension Scheme: With 5% employer contribution
  • Enhanced Sick Pay Allowances: Maternity & paternity payments
  • Employee Assistance Programme: Wellbeing support and financial wellbeing hub
  • Training and Development Opportunities: Ongoing training and support for career growth and progression


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