Customer Care Associate
3 weeks ago
Career Opportunities with Victim Support Careers
We're a leading organization dedicated to empowering individuals and communities. Our team is passionate about delivering exceptional support services, and we're seeking a highly skilled Customer Care Associate to join our ranks.
This role will involve providing critical customer care and administrative support to our Caseworkers, working closely with them to deliver high-quality services.
Key Responsibilities
- Provide exceptional customer care to our clients and stakeholders
- Assist with various administrative tasks, including managing paperwork and documentation
- Coordinate meetings and events, ensuring seamless logistics
Why Join Our Team?
- Competitive Salary: £24,000 - £30,000 per annum (pro rata)
- Flexible Working Options: Including hybrid working arrangements
- Generous Holiday Entitlement: 32 days annual leave plus Bank Holidays (pro rata)
- Pension Scheme: With 5% employer contribution
- Enhanced Sick Pay Allowances: Maternity & paternity payments
- Employee Assistance Programme: Wellbeing support and financial wellbeing hub
- Training and Development Opportunities: Ongoing training and support for career growth and progression
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