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Shop Manager
2 months ago
We are seeking an experienced and proactive Shop Manager to join our team at Sue Ryder Charity Shop in Welwyn Garden City. As a Shop Manager, you will be responsible for driving business growth, achieving sales targets, and delivering exceptional customer service to our donors and customers.
Key Responsibilities- Lead a team of volunteers to deliver great customer service and achieve sales targets
- Work with the local community to generate donated stock and drive sales
- Recruit, train, and retain a volunteer team, providing leadership and guidance
- Set high standards of merchandising and housekeeping, ensuring the health and safety of staff and volunteers
- Manage effective stock processes through the Epos operation
- Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
- Competitive benefits package, including 27 days holiday (rising to 33 with length of service), company pension scheme, and staff discount
- Enhanced maternity, paternity, and adoption pay
- Access to an Employee Support Programme
- Employee Networks for LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, Women and Non-Binary Individuals
- Proven team leadership skills and ability to lead a large team of volunteers
- Commercial awareness to deliver sales and meet deadlines
- Ability to plan and prioritize tasks effectively
- Positive can-do attitude and good understanding of financial and IT administration
Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need. Our charity shops play a vital role in generating funds to support our care and support services.
We are proud to be a values-driven organization, committed to making a positive impact in our communities. If you share our values and are passionate about retail, customer service, and making a difference, we would love to hear from you.
