Weekend Customer Service Representative

1 day ago


Cannock, Staffordshire, United Kingdom WOLVERINE Full time

Join us at Wolverine Worldwide as a Weekend Customer Service Representative and play a key role in delivering exceptional customer experiences in our retail environment.

About Us

We are a global marketer of branded footwear, apparel, and accessories with a strong presence in over 200 countries and territories. Our diverse and inclusive corporate culture values equality and opportunities for our associates, customers, and suppliers.

Job Responsibilities

  • Provide outstanding customer service and sales experience to meet or exceed sales targets and performance metrics.
  • Maintain store standards, including visual merchandising, managing deliveries, and adhering to health & safety procedures.
  • Manage cash and maintain accurate records, adhering to all policy and procedures for security & health & safety and stock accuracy standards.
  • Build customer relationships and encourage loyalty by discussing upcoming collection launches and obtaining customer data.

Key Requirements

  1. Flexible schedule and availability to work weekends and holidays.
  2. Retail sales experience is preferred, but not required.
  3. Strong passion for our brands and brand lifestyles.
  4. Excellent communication and interpersonal skills.

Estimated Salary: $50,000 - $70,000 per year based on location and experience.



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