Customer Service Case Manager

5 days ago


Cannock, Staffordshire, United Kingdom Kingscroft Professional Resources Full time

We are seeking a highly motivated Customer Service Case Manager to join our team at Kingscroft Professional Resources. The ideal candidate will have previous experience in sales or customer service and be confident dealing with customers.

The role involves managing claims cases, handling information over the phone and via email, and working in a fast-paced environment. If you thrive under pressure and enjoy problem-solving, this could be the perfect opportunity for you.

The salary for this position is approximately £25,000 - £35,000 per annum, depending on your level of experience. As a Customer Service Case Manager, you will have the chance to develop your skills and progress within the company.

Our company overview highlights our commitment to excellence and customer satisfaction. We prioritize building strong relationships with our clients and employees, creating a positive work environment that fosters growth and development.

This role requires you to have excellent communication and organisational skills. You must be able to manage multiple priorities, work efficiently under pressure, and maintain accurate records. Strong analytical and problem-solving skills are also essential.

Benefits include opportunities for professional development, competitive salaries, and a supportive work environment. If you're looking for a challenging and rewarding role, apply now



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