Business Support Associate

1 month ago


Glenrothes, Fife, United Kingdom Fife Council Full time

Job Details

We are seeking a highly organized and customer-focused Business Support Assistant to provide administrative support to our teams across various departments, including Education & Children's Services, Health & Social Care, Mail, and Accounts.

As a Business Support Assistant, you will be responsible for a range of tasks, including updating computer systems and processes, minute taking for meetings, preparing and distributing documentation, mail handling, invoice and payment processing, scheduling meetings and appointments, handling customer enquiries via phone and email, and filing and e-filing.

We offer a range of employee benefits, including local and national discounts, a local government pension scheme, and generous holiday entitlement.

Access to training opportunities, including individual training plans and funding for formal qualifications, is also available.

This post is designated as politically restricted within the terms of Section 2 of the Local Government & Housing Act 1989.

The Person

Applicants should have a National 4 qualification with core skills modules, SVQ1, 3 Standard or equivalent. Experience of minute taking and invoice processing, using current computer-based applications, is desirable.

Good communication skills, including awareness of customer care, are essential, as is an awareness of confidentiality and the ability to handle sensitive information securely.

Key skills required include accuracy, attention to detail, time management, customer service, interpersonal and organisational skills.

Before confirming appointment, applicants will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme.


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