Trade Systems Specialist

3 weeks ago


London, Greater London, United Kingdom Rossiter Talent Co. Full time
Job Description:

We are seeking a highly skilled Trade Support Analyst to join our team in London. The ideal candidate will have hands-on experience supporting trading systems, a keen interest in the digital asset industry, and a passion for growth within a company.

Responsibilities:
  • Assist customers by investigating, troubleshooting, and resolving their issues through live chat and email support.
  • Support clients with P&L, Trades, Positions, and Risk reconciliation.
  • Involvement in coordinating and implementing the OMS/EMS Platforms.
  • Interact with clients and work together with third parties and partners as needed to provide feedback on their products and services.
  • Provide input to product and engineering teams regarding technical issues.
  • Collect customer needs and communicate suitable technical and non-technical remedies.
  • Help with customer onboarding and foster customer relationships.
Requirements:
  • 1-2 Years experience supporting financial trading systems and/or software.
  • Knowledge of the full front-to-back trade processing cycle, including pre and post trade.
  • Interest in Product and Engineering.
  • Keen interest in blockchain technology and cryptocurrency.
  • A strong team player with the capacity to function effectively under pressure.
  • Previous internships or practical experience in a similar position would be highly desirable.
  • Experience working on weekend support advantageous.
  • Experience with other asset classes advantageous.
  • SQL (Desirable).


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