Hotel Operations Manager

4 weeks ago


Barnet, Greater London, United Kingdom Welcome Break Full time

Unlock Your Potential as a Hotel Operations Manager

Are you a results-driven leader with a passion for delivering exceptional customer service? Do you thrive in fast-paced environments and have a strong track record of managing high-performing teams? We're seeking a talented Hotel Operations Manager to join our team at Welcome Break.

About the Role

As a Hotel Operations Manager, you'll be responsible for leading and nurturing your team to deliver outstanding customer service while driving profitable sales growth. You'll work closely with our hotel teams to ensure seamless operations and implement initiatives to improve efficiency and productivity.

Key Responsibilities

  • Lead and develop a high-performing team to deliver exceptional customer service
  • Drive profitable sales growth through effective sales strategies and promotions
  • Collaborate with hotel teams to ensure seamless operations and implement process improvements
  • Monitor and analyze key performance indicators to inform business decisions

What We Offer

As a Hotel Operations Manager at Welcome Break, you'll enjoy a competitive salary, bonus structure, and a range of benefits including:

  • Competitive salary and bonus structure
  • £10 on-shift meal allowance
  • 30 days' holiday increase with service
  • Contributory pension (after 3 months)
  • Employee discounts (50% off onsite KFC, BK, Starbucks, and Pizza Express)
  • My Welcome Break discounts - savings at hundreds of retailers
  • Structured career path and bespoke training
  • Free on-site parking
  • Family healthcare plan
  • Generous discounts on hotel rooms for you and family members

Requirements

To succeed as a Hotel Operations Manager at Welcome Break, you'll need:

  • A good track record of managing high-performing teams and delivering results in a 100+ keys full-service hotel
  • Passion for delivering exceptional customer service
  • Strong business focus with a desire to succeed
  • Energetic and people-focused with the ability to inspire every member of your team
  • Good communication, innovation, and problem-solving skills
  • Ambition to go far in your management career

Join Our Team

At Welcome Break, we're committed to providing our customers with an exceptional experience. If you're a motivated and results-driven leader who shares our vision, we'd love to hear from you.



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