Strategic Account Manager
2 months ago
Strategic Account Manager Job Description
**Role Summary**
As a Strategic Account Manager at Wesco International, Inc., you will play a critical role in maintaining and developing key relationships with our most strategic clients. Your primary focus will be on identifying and pursuing new business opportunities, as well as ensuring customer satisfaction and loyalty.
**Key Responsibilities**
* Collaborate with the Sales team to develop and execute strategic account plans that drive revenue growth and customer satisfaction.
* Identify and pursue new business opportunities through research, qualification, and presentation.
* Develop and maintain strong relationships with priority customer stakeholders, understanding their key business issues and recommending solutions to deliver value.
* Liaise between the field and Global Accounts teams to pursue new agreements, value-add commitments, and customer wallet-share growth.
* Manage a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
* Communicate customer activity, opportunity status, renewal status, and strategic plan progress to management.
* Participate in solution development efforts that address customer needs.
**Requirements**
* High School Degree or Equivalent required; Bachelor's Degree preferred.
* 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management.
* History of success maintaining and developing key relationships.
* Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
* Ability to understand potential in assigned accounts and recognize opportunities.
* Excellent communication and interpersonal skills with an aptitude for building strong client relationships.
* Strong negotiation and problem-solving skills.
* Proficiency with CRM software and Microsoft Office.
* Self-starter and able to work efficiently under pressure.
* Experience in executing in a matrix organization managing multiple stakeholders and projects.
* Ability to travel up to 25%.
**Equal Employment Opportunity**
Wesco International, Inc., including its subsidiaries and affiliates, provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
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