Luxury Travel Operations Manager Position

2 weeks ago


Greater Manchester, United Kingdom Succeed Recruitment Solutions Full time

We are seeking an experienced Luxury Travel Operations Manager to join our team at Succeed Recruitment Solutions. As a key member of our operations department, you will be responsible for delivering exceptional customer experiences and managing complex logistics.

Job Overview

The ideal candidate will have a minimum of 5 years' experience in the travel sector, with a focus on delivering luxury services. A strong understanding of the luxury travel market is desirable, with knowledge of global destinations, high-end hospitality, and exclusive client services.

Key Responsibilities
  • Liaise with DMCs, ground agents, and local guides to design memorable off-train experiences for high-net-worth clients.
  • Build and maintain strong relationships with rail companies, luxury hotels, ground agents, and other key suppliers.
  • Negotiate contracts with hotels, transport providers, and ground operators, ensuring competitive rates without compromising on quality.
  • Monitor and manage agreements to ensure compliance with our contractual terms and service delivery.
  • Ensure all operations adhere to relevant health and safety regulations, industry standards, and internal policies to lessen legal and regulatory risks.
Requirements
  • Fluency in English is essential; additional languages such as Spanish, Mandarin, German or French would be an advantage.
  • A high level of attention to detail, proven ability to negotiate contracts and manage relationships.
  • Excellent communication and interpersonal skills, able to work effectively with internal teams, external partners, and high-end clientele.
  • Superior project management skills with the ability to handle complex logistics, multi-country journeys, and deliver exceptional results under pressure.
  • Proactive problem-solving abilities with a strong focus on client satisfaction and operational efficiency.
Benefits

On offer is a starting salary up to £32,000 plus excellent benefits, genuine opportunities for career progression within the organisation and fabulous opportunities to travel with the role. If this role is of interest to you, please press the apply online button now.



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