Senior Alarm Receiving Centre Staff Member

1 day ago


Goole, East Yorkshire, United Kingdom Clearway Group Ltd Full time
Job Description

We are seeking a Senior Alarm Receiving Centre Staff Member to join our team at Clearway Technology. As the successful candidate, you will be responsible for investigating and responding to data intrusion incidents or data requests, overseeing the control and handling of data release forms, and reviewing, downloading, and releasing footage, including bodycam recordings, as required.

Main Responsibilities:
  1. Data Release Control
  • Investigate and respond to data intrusion incidents or data requests.
  • Oversee the control and handling of data release forms.
  • Review, download, and release footage, including bodycam recordings, as required.
Highways Support
  • Ensure accurate data logging for incidents at the end of each shift to facilitate timely and accurate client reporting.
  • Coordinate with Team Leaders to maintain adequate staffing levels.
  • Conduct quality checks of data, camera footage, and incident responses.
Shift Management
  • Ensure rosters are up-to-date and that staffing levels are maintained.
  • Oversee weekly payroll information based on recorded hours worked.
  • Conduct 1-2-1 meetings and annual appraisals for all team members.
  • Facilitate return-to-work meetings and support investigations as needed.
Requirements

The ideal candidate will have proven experience in operations support, preferably in a security or facilities management environment. Strong organisational, team leadership, and time-management skills are essential, along with excellent attention to detail and accuracy in data management and reporting. The ability to manage and mentor a team effectively is also crucial.

What We Offer

We offer a competitive salary of £34,240 per annum, plus a range of benefits, including a Medicash Cash Plan, Life Assurance, Employee Assistance Programme, Performance-Related Bonus, and Subsidised Gym Subscription.



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