Residential Liaison Specialist

4 days ago


Bristol, Bristol, United Kingdom Niyaa People Ltd Full time
About the Role

Niyaa People Ltd is seeking an experienced Residential Liaison Specialist to join their team in Bristol.

Job Description:

As a key member of the team, you will be responsible for maintaining strong relationships with residents and ensuring their concerns are addressed promptly.

You will work closely with the customer service team to identify opportunities to improve services and implement changes that benefit both residents and the company.

Key Responsibilities:
  • Investigate and resolve formal complaints in a professional and timely manner
  • Collaborate with the customer service team to develop strategies for improving services
  • Develop and maintain effective relationships with residents and other stakeholders
Requirements:
  • Experience as a Housing Officer or in a similar role within social housing
  • Strong understanding of social housing principles and practices
  • Excellent communication and interpersonal skills
Benefits:

This role offers a competitive salary of £32,500 (salary range: £30,000 - £35,000) per annum and a range of benefits including pension scheme and annual leave.



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