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Dining Room Operations Lead

1 month ago

London, Greater London, United Kingdom Rosewood UK - Rosewood London Full time
Front-of-House Operations Leader

The Front-of-House Operations Leader plays a vital role in shaping the guest experience at Rosewood London's Holborn Dining Room. This highly organized and charismatic individual will oversee all aspects of front-of-house operations, ensuring seamless transitions between services and fostering an atmosphere of warmth and inclusivity.

Main Responsibilities:
  • Oversee the smooth operation of the reception area, managing staff and maintaining high standards
  • Cooperate with the culinary team to ensure timely and accurate delivery of dishes
  • Foster strong relationships with guests, anticipating their needs and preferences
  • Monitor and analyze operational performance, implementing improvements as necessary


Required Skills and Qualifications:
  • Significant experience in a senior hospitality role, preferably in a high-end environment
  • Exceptional leadership and communication skills, with a talent for motivating teams
  • Thorough knowledge of wine, spirits, and fine dining etiquette
  • Able to work effectively under pressure, prioritizing tasks and managing competing demands


Package:
  • Estimated salary: £45,000 - £55,000 per annum
  • Generous benefits package, including 28 days paid holiday and company pension scheme
  • Ongoing training and career development opportunities
  • Access to employee discounts and perks