Training Support Specialist
5 days ago
Job Summary:
This role offers a unique opportunity to contribute to the successful operation of the Electricity North West Training Academy and Apprenticeship Team. As a key member of the Engineering directorate, you will be responsible for providing expert support to internal and external customers. With a focus on delivering high-quality training services, you will play a vital role in shaping the future of the industry.
Key responsibilities include:
- Customer Service: Respond to customer inquiries regarding training and authorization, ensuring timely and effective resolution.
- Course Planning: Coordinate and arrange training courses to meet customer needs, working closely with internal stakeholders.
- Record Keeping: Maintain accurate and up-to-date records of delegate training competence and authorized training.
Essential Skills:
- Exceptional communication and interpersonal skills.
- Organizational and time management skills, with attention to detail.
- Ability to work flexibly within a dynamic environment.
Salary and Benefits:
We offer a competitive salary package, including a salary of approximately £35,000 per annum, depending on experience. Additionally, you will have access to a range of benefits, including professional development opportunities and a comprehensive pension scheme.
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