Weekend Hospitality Services Manager
5 days ago
About Us:
At Valor Hospitality Partners, LLC, we pride ourselves on providing exceptional customer service and creating memorable experiences for our guests.
Your Role:
As a Weekend Hospitality Services Manager, you will play a crucial role in ensuring the smooth operation of our front desk services during weekends.
Key Responsibilities:
- Manage and coordinate front desk operations during weekends, ensuring efficient and effective service delivery.
- Supervise and support front desk staff, providing guidance and training where necessary.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
- Contribute to the development of policies and procedures to maintain high standards of customer service.
Requirements:
To succeed in this role, you will need:
- Proven experience in a supervisory or management role, preferably in a hospitality setting.
- Exceptional leadership and interpersonal skills.
- The ability to work under pressure and prioritize tasks effectively.
- A strong commitment to customer service and a passion for delivering exceptional results.
Benefits:
As a valued member of our team, you can expect:
- Competitive rates of pay.
- Exclusive discounts for you, your friends, and family.
- Valor team member rates at our UK hotels, with rooms from just £30 B&B.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences, and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental, and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
EEO Statement:
Valor Hospitality Partners, LLC is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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