Customer Service Representative

4 weeks ago


Braintree, Essex, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and enthusiastic individual to join our Tesco team as a Store Colleague. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities

• Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
• Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring high standards of presentation and display.
• Process transactions accurately and efficiently, handling customer payments and operating the till system.
• Maintain a thorough knowledge of products and services, making recommendations to customers and promoting sales opportunities.
• Participate in visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.

What We Offer

• Competitive hourly rate, with opportunities for pay progression and bonuses.
• Comprehensive training and development program, including on-the-job training and access to online learning resources.
• Opportunities for career advancement and professional growth within the company.
• A fun and supportive work environment, with a focus on teamwork and collaboration.
• Access to exclusive discounts and benefits, including colleague discounts and wellbeing services.

About Us

Tesco is a leading retail company, committed to serving our customers, communities, and planet. We strive to create a workplace culture that values diversity, equity, and inclusion, and provides opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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