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Client Relationship Manager
2 months ago
We are seeking a highly skilled Business Development Manager to join our team at Red Recruitment. As an Account Manager, you will be responsible for managing client relationships to ensure contract retention levels and renewal of premiums issued.
Key Responsibilities- Develop and maintain strong relationships with clients to achieve business growth and retention.
- Deliver consultancy services to clients regarding product options and specialist services such as onsite training and Critical Incident Stress Management (CISM).
- Maintain the highest standard of customer service and support to the sales and bid team.
- Develop and nurture accounts to ensure client understanding and provide support with promotion through effective communication.
- Maintain personal statistical renewal reports on a daily basis, highlighting at-risk clients and further opportunities.
- Proven experience as an Account Manager is required.
- Possess excellent interpersonal skills and the ability to build rapport.
- Proven track record of working to KPIs.
- Customer service focused with the commitment to providing exceptional service.
- A full UK driving license is desirable.
