Bar Service Expert

1 week ago

London, Greater London, United Kingdom The Dorchester Full time

We are known for having the best people in the industry, and as a Bar Service Expert, you will have the opportunity to become celebrated as one of the top professionals in your field.


About the Role

This is a unique opportunity to learn from experienced Legends and through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership.


What We Offer
  • Fantastic Employee bonus scheme and Excellent Service charge
  • Complimentary stays including breakfast across the Dorchester Collection Hotels
  • 50% F&B discount at selected bars and restaurants within the Dorchester Collection
  • Vibrant Social events that bring employees together including Summer party and Winter ball
  • Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
  • Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager)
  • £1000 bonus when you recommend a friend
  • Access to immediate well-being advice

Your Responsibilities

You'll love what you do and take pride in delighting our guests:

  • You will be responsible for providing knowledgeable menu advice and taking guest orders, attending to guest needs while actively upselling, tracking and ensuring timely delivery from order to service. This will include preparing cocktails and drinks with accuracy and flair for both the bar counter and the room, entertaining guests and providing seamless service all to ensure our guests receive nothing but the best experience.
  • Sometimes our guests have special requests involving dietary restrictions, drink preferences, and even special occasions. As a Bar Service Expert, you will fulfill most of these requests.

The items shared are the essence of a day in the life of a Bar Service Expert, but we'll make sure you're provided with specifics on how we care for our hotel.

About You

  • Our values of Passion, Personality, Respect, Working Together, and Creativity guide us each and every day. As a Bar Service Expert, you'll have the opportunity to bring these to life and continue to create our legacy.
  • Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
  • English is the primary language used in our hotel. You can comfortably communicate in this language.

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