Service Expert
7 days ago
We are seeking a skilled Service Expert to join our team at Refuel, a superfood and drinks bar located within The Londoner Hotel's 5-Star Spa and Wellness Centre. As a key member of our hospitality team, you will provide exceptional service to guests and maintain a clean and welcoming environment.
About the Role:
- Serve guests with precision and care, ensuring their experience is truly memorable
- Maintain a high level of cleanliness and organisation in the bar area, adhering to our high standards
- Perform ad hoc spa duties as required, demonstrating your versatility and willingness to go above and beyond
- Demonstrate proficiency in IT applications such as Open table, Adecco, and Micros
What We're Looking For:
- Previous experience as a Waiter/Waitress, preferably in a quality-driven restaurant environment
- Excellent attention to detail and customer service skills, with a passion for delivering exceptional guest experiences
- Impeccable command of English, both written and spoken
- Able to work well under pressure, maintaining composure and professionalism even in challenging situations
Benefits:
- Competitive salary of £25,000 - £30,000 per annum
- 28 days holiday per annum, including Bank Holidays, increasing with long service
- Complimentary hot meals, salad bar, and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family, and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
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