Parts Advisor
4 weeks ago
About the Role
Sytner Group is seeking a highly motivated and organized Parts Advisor to support our team at Mercedes-Benz of Loughton. As a key member of our team, you will be responsible for ensuring that all parts requests are handled efficiently and effectively, while providing exceptional customer service to both internal and external customers.
About You
To be successful in this role, you will have a strong understanding of the motor industry and be IT literate. High levels of organization and attention to detail are essential, as well as excellent communication skills and customer-facing experience. You will be passionate about delivering excellent customer service and have the ability to provide expert advice on our products and services.
Why Sytner?
Sytner Group offers a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and career development opportunities. We are committed to creating an equitable environment and welcome applications from individuals from diverse backgrounds.
Key Responsibilities
- Manage and maintain accurate records of parts stock and orders
- Provide expert advice on parts and accessories to customers
- Ensure that all parts requests are handled efficiently and effectively
- Work closely with colleagues to achieve team goals and objectives
What We Offer
- Enhanced holiday entitlement
- Industry-leading maternity and paternity pay
- Career development opportunities
- Recognition of long service
- Discounted car schemes
- High street discounts
- Discounted gym memberships
- Cycle to work scheme
- One day a year paid voluntary/community work
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