Head Waiter/Waitress

We are seeking a highly skilled and experienced Head Waiter/Waitress to join our team at a 5-star hotel in Pembrokeshire. As a key member of our hospitality team, you will be responsible for overseeing the service in two outlets, including a 4AA rosette restaurant.

• A competitive salary package up to £31,000, including gratuities and pension.
• A 4-day working week.
• Extra days worked paid.
• Company pension.
• Eligibility to participate in the hotel's Employee Profit Share Scheme.
• Assistance with finding accommodation.
• A tailored training and development plan.
• Financial support for attaining professional qualifications.
• Meals provided while on duty.
• A long service holiday benefit.
• A milestone rewards program.
• A generous Employee Referral Scheme.
• Discounts and stays across the group and affiliated partners.

A 5 Red Star award-winning hotel that has established itself as one of the leading luxury hotels and restaurants in Wales, set in the stunning Pembrokeshire. The hotel is part of a luxury hotel collection founded in 2016, a proudly Welsh hospitality business with stunning destination locations all with their own unique charm.

• Head Waiter/Waitress experience in a high-end establishment.
• Micheelin star and 4 AA Rosette and above experience.
• A genuine and sincere nature with a real passion for customer service.
• Natural confidence and first-class interpersonal skills.
• A brilliant team player able to inspire staff and lead by example on the floor.
• Strong financial and commercial acumen.
• A resilient nature with an ability to work under pressure.
• Ability to resolve guest issues calmly and effectively.
• Immaculate presentation and a friendly yet professional personality.

If you are an experienced Head Waiter/Waitress looking for a new opportunity, we encourage you to apply today.