Customer Service Representative
2 months ago
About Us
At Principality Building Society, we're committed to providing exceptional customer service and building strong relationships with our clients. As a Customer Consultant, you'll play a vital role in delivering this vision.
Your Role
As a key point of contact for our customers, you'll be responsible for identifying and meeting their financial needs, providing expert advice and guidance, and ensuring a seamless customer experience.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Build strong relationships with customers, understanding their financial goals and objectives
- Identify and recommend suitable financial products and services to meet customer needs
- Work closely with colleagues to ensure a seamless customer experience
What We Offer
We're passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging. As a Customer Consultant, you'll have the opportunity to develop your skills and experience, working with a talented team of professionals who are dedicated to delivering exceptional customer service.
Requirements
We're looking for a Welsh-speaking individual who is passionate about delivering exceptional customer service. If you're a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we'd love to hear from you.
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