Customer Service Representative

2 months ago

Aberystwyth, Cardiganshire, United Kingdom Principality Building Society Full time

About Us

At Principality Building Society, we're committed to providing exceptional customer service and building strong relationships with our clients. As a Customer Consultant, you'll play a vital role in delivering this vision.

Your Role

As a key point of contact for our customers, you'll be responsible for identifying and meeting their financial needs, providing expert advice and guidance, and ensuring a seamless customer experience.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build strong relationships with customers, understanding their financial goals and objectives
  • Identify and recommend suitable financial products and services to meet customer needs
  • Work closely with colleagues to ensure a seamless customer experience

What We Offer

We're passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging. As a Customer Consultant, you'll have the opportunity to develop your skills and experience, working with a talented team of professionals who are dedicated to delivering exceptional customer service.

Requirements

We're looking for a Welsh-speaking individual who is passionate about delivering exceptional customer service. If you're a motivated and enthusiastic individual who is looking for a challenging and rewarding role, we'd love to hear from you.

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