Customer Service Representative

2 months ago


Aberystwyth, Cardiganshire, United Kingdom Principality Building Society Full time

About Us

At Principality Building Society, we're passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging.

Our Culture

We're committed to developing a culture that's welcoming, supportive, and empowering. Our colleagues are our greatest asset, and we're dedicated to helping them grow and succeed in their careers.

The Role

We're seeking a Customer Consultant to join our team in Aberystwyth. As a Customer Consultant, you'll be the primary point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.

Your Responsibilities

  • Identify and assist customers' financial requirements, passing them on to expert colleagues when necessary.
  • Develop and maintain strong relationships with customers, providing a standout customer experience.
  • Work collaboratively with colleagues to achieve business objectives and deliver excellent customer service.

What We Offer

We offer a comprehensive benefits package, including a competitive salary, pension scheme, and opportunities for career development and progression. We're committed to supporting our colleagues' well-being and offer a range of benefits to help them achieve a better work-life balance.

Requirements

We're looking for a Welsh-speaking individual who is passionate about delivering exceptional customer service. You'll have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Why Work with Us?

We're a values-driven organization that's committed to making a positive impact in our communities. We're proud to be an award-winning employer, recognized for our commitment to diversity, equity, and inclusion.



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