Customer Service Representative
2 months ago
About Us
At Principality Building Society, we're passionate about creating an inclusive workplace where diversity is celebrated and colleagues feel a sense of belonging.
Our Culture
We're committed to developing a culture that's welcoming, supportive, and empowering. Our colleagues are our greatest asset, and we're dedicated to helping them grow and succeed in their careers.
The Role
We're seeking a Customer Consultant to join our team in Aberystwyth. As a Customer Consultant, you'll be the primary point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.
Your Responsibilities
- Identify and assist customers' financial requirements, passing them on to expert colleagues when necessary.
- Develop and maintain strong relationships with customers, providing a standout customer experience.
- Work collaboratively with colleagues to achieve business objectives and deliver excellent customer service.
What We Offer
We offer a comprehensive benefits package, including a competitive salary, pension scheme, and opportunities for career development and progression. We're committed to supporting our colleagues' well-being and offer a range of benefits to help them achieve a better work-life balance.
Requirements
We're looking for a Welsh-speaking individual who is passionate about delivering exceptional customer service. You'll have excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Why Work with Us?
We're a values-driven organization that's committed to making a positive impact in our communities. We're proud to be an award-winning employer, recognized for our commitment to diversity, equity, and inclusion.
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