Digital Experience Lead

2 weeks ago


Bradford, Bradford, United Kingdom FGH (Freemans Grattan Holdings) Full time

About the role

We have a great opportunity for a Digital Experience Lead to join our team at FGH (Freemans Grattan Holdings). This is a hybrid role, working 2 days each week in the office in Bradford.

Role Responsibilities

  • Be instrumental in creating the vision, strategy, and long-term roadmap for the group of products you are responsible for.
  • Execute this well by constantly managing stakeholders' expectations and working through dependencies across multiple products and teams.
  • Define a roadmap by prioritizing based on commercial benefit, UX impact, performance, and business strategy together with all relevant stakeholders.
  • Understand key user personas, customers, and stakeholders for products and product components and their pain points well.
  • Collaborate with internal stakeholders, gathering business and product requirements, prioritizing, and managing the backlog.
  • Effectively document and explain new requirements to the E-Commerce development team using user stories, personas, and acceptance tests.
  • Steer sprint/release planning sessions by working with E-Commerce development counterparts to plan sprints/releases that deliver maximum business value in the least effort.
  • Deliver agreed product developments and execute them well.
  • Accountability for the performance of relevant product development and improving set KPIs in line with targets.
  • Effectively present the vision, roadmap, key KPIs, and execution plans (release/sprint plans).


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