Administrative Assistant
2 weeks ago
Mount Pleasant Health Centre is seeking a highly motivated and detail-oriented Administrative Assistant to join our team. As a key member of our administrative team, you will play a crucial role in managing medical records, ensuring accuracy and confidentiality, and supporting the wider team.
Main Responsibilities- Accurately summarise patient clinical records and enter summaries into the electronic patient record in a timely manner, following current guidance and summarisation protocols.
- Input data into SystmOne clinical system with precision, ensuring that entries reflect the patient's complete medical history, including vaccinations, allergies, and drug sensitivities, and that all information is correctly coded.
- Review incoming medical notes thoroughly, producing accurate and concise summaries of the patient's history, and ensure any new or missing information is added to the clinical system after cross-checking for accuracy.
- Organise and tidy up the clinical tree by sorting patient data into relevant folders, presenting data in a clear, informative, and concise manner to facilitate quick and accurate access for clinicians.
- Proactively flag relevant information to the General Practitioner (GP) according to established protocols and use clinical knowledge to identify and escalate any anomalies or discrepancies in patient notes to the appropriate healthcare provider.
- Dispose of any non-essential information within the patient file in compliance with data protection and record management policies and maintain both electronic and paper-based medical records in an organised and secure manner.
- Sort and prepare patient records and incoming letters for summarisation, ensuring that all necessary documents are available and complete.
- Liaise with other healthcare providers and institutions to obtain any missing or incomplete information needed to maintain a comprehensive patient record.
- Regularly audit patient records for completeness and accuracy, identifying and rectifying any gaps or errors in accordance with practice protocols to support clinicians in accessing high-quality information efficiently.
- Experience in clinical coding and/or summarising.
- Experience of working in a busy office environment.
- Experience of using computers, with good keyboard skills.
- Experience of SystmOne or other clinical systems.
Mount Pleasant Health Centre is a large training practice in Exeter, serving over 17,000 patients in a purpose-built premises. We are a SystmOne Practice and pride ourselves on being a friendly and caring place to work, with an open-door policy and daily team meetings where there is no such thing as a stupid question. As a result, the majority of our GP team is made up of doctors who were on trainees at the practice and enjoyed it so much they decided to stay.
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