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Fleet Operations Coordinator

1 month ago


Belfast, United Kingdom Artemis Human Capital Full time
About the Role:

We are seeking an experienced Fleet Administrator to join our team at Northern Ireland's leading motor trade group. As a key member of our administration team, you will provide essential support in maintaining and improving our fleet management processes.

Key Responsibilities:
  • Provide administrative support to customers for all aspects of service, maintenance, and repair using our in-house fleet management software.
  • Deal with aftersales queries, prioritising and authorising scheduled work on various vehicles and fleets.
  • Effectively handle vehicle breakdowns and accident management.
  • Communicate with customers in a professional, polite manner.

Requirements:

  • Previous experience in a customer service environment is essential.
  • Experience within a service department would be highly advantageous.
  • Excellent IT skills are necessary.
  • A confident communicator who can speak with customers professionally and personally.
  • Capable of establishing and maintaining strong working relations with clients.
  • Strong time management and organisation skills.

In return, you will receive a competitive salary (£25,000 - £30,000 per annum), additional benefits, first-class onboarding and training, and the opportunity to join one of NI's most successful businesses with opportunities for progression.