New Business Account Handler

2 days ago


South Lancing, West Sussex, United Kingdom The Scout Association Full time
About the Role

We are seeking a highly motivated and experienced New Business Account Handler to join our team at The Scouts. As a key member of our commercial insurance team, you will be responsible for acquiring new business within our core charity markets, particularly small to medium-sized charities.

Your role will involve telephone-based sales and account management, with a focus on generating new business and revenue growth by offering high-quality, tailored insurance solutions to our clients. You will also be responsible for managing end-to-end client relationships, ensuring excellent service from initial inquiry to policy set-up and aftercare.

Key Responsibilities
  • Achieving targets set in respect of new business growth and lead generation
  • Lead generation on various new business campaigns
  • Offering information, guidance, and quotes to prospects in respect of their insurance needs and converting these to clients
  • Completing the key task of "fact finding" to identify clients' requirements and to provide a quotation to fulfil their needs
  • Using the information gathered, to determine which insurers will provide the most competitive rates for the covers required
Requirements
  • Experience or understanding of the commercial insurance industry, particularly within the charity sector
  • Familiarity with the insurance needs of youth charities and related organizations is an advantage
  • Excellent customer service skills with the ability to build strong relationships and trust
  • Professional insurance qualifications (e.g., Cert CII or Diploma in Insurance) or a commitment to achieving these
  • Proven sales, influencing, and negotiation skills, with a strong focus on achieving targets and delivering the best outcomes for clients
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for learning and development
  • A competitive salary and benefits package
  • A chance to make a real difference in the lives of young people

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