Clinical Operations Director

4 days ago


Birmingham, Birmingham, United Kingdom Prometheus Safe and Secure Full time
About the Role

Prometheus Safe and Secure is seeking a highly skilled and experienced Clinical Operations Director to lead our mental health services team.

Key Responsibilities
  1. Operational Management:
  • Take full responsibility and accountability of the HUB and all operations.
  • Ensure all operational tasks are carried out efficiently and effectively during the shift.
  • Oversee the smooth functioning of all processes and procedures within the HUB.
Customer Service:
  • Utilize monitoring tools to assess the quality and efficiency of calls.
  • Provide constructive feedback to team members to enhance performance and customer service.
Leadership:
  • Provide support and guidance to the team by dealing with complex or challenging calls and services.
  • Coordinate with other team leaders and stakeholders to ensure alignment of goals and strategies.
About Us

Prometheus Safe and Secure is a leading provider of secure transportation solutions specialising in the mental health sector and Complex Care Enhanced Observations for Acute Trusts, Mental Health Services and Local Authorities.

We maintain the highest standards of care and our team ensures that patients are transported safely and with dignity.



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