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Regional Facilities Coordinator
2 months ago
We are seeking a highly organized and proactive Regional Facilities Assistant to join our team at Pegasus Homes. As a key member of our facilities team, you will be responsible for ensuring the health and safety of our developments, providing exceptional customer service, and building strong relationships with our residents.
As a Regional Facilities Assistant, you will provide regional cover for our site-based Building and Community Coordinators, ensuring a consistent approach to Health and Safety, Compliance, and Customer Engagement. Your responsibilities will include:
- General customer service and being the first point of contact for our owners and tenants
- Regular building-related checks, including fire alarm testing, water flushing, and emergency light testing
- Facilitating external contractors
- Ensuring that the Health and Safety requirements of each development are met
- Assisting with the move-in process to ensure a great start for our customers
- Organizing events and activities for our customers, creating a wonderful community
- Dealing with emergencies quickly and calmly
- Building lasting relationships with our homeowners and their families
- Working alongside our internal teams, including Sales, Development, and Completions
You will be our 'person on the ground,' ensuring everything is ready for move-in day, providing an effective maintenance service, keeping records and the events diary up to date, and keeping us informed of what's happening.
We are looking for someone with property/facilities-related experience, a full driving license, and a strong local knowledge. Key skills we are looking for include:
- Experience of facilities/property management and a knowledge of Health and Safety
- Professional and highly organized
- Proactive approach and can-do attitude
- In-person customer service experience
- Excellent communication skills
- Ability to use initiative and work independently
- Strong IT skills, with knowledge of Google Workspace an advantage
Please note that this position is subject to an enhanced DBS check.
About UsPegasus Homes is a vibrant and dynamic business that designs, builds, and creates high-quality homes with a focus on independent later living for the over 60's. Our developments are beautifully designed, offering stunning community living.
Our Benefits and RewardsWe offer a competitive salary, generous commission scheme, and fantastic benefits that look after your Financial, Mental, and Physical Wellbeing. Our benefits package includes:
- Enhanced annual leave and holiday buying scheme
- Contributory pension scheme with additional employer contribution
- Life Assurance
- Two paid volunteering days per annum
- Employee Assistance Programme
- Health Cash Plan and Virtual GP
- Discounted Gym Membership
- Company Discounts Portal
- Refer a friend scheme and access to internal opportunities
We are an equal opportunities employer, committed to the equal treatment of all current and prospective employees. We do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
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