IT Support Officer
2 months ago
About the Role
Gtd Healthcare is seeking an IT Support Officer to join our Information and Digital Delivery Team. As a key member of our team, you will provide specialist information management and technology support to drive our service delivery model.
Key Responsibilities
- Support the delivery of our IT infrastructure, ensuring a high degree of ownership and responsibility for all matters within the IT environment.
- Collaborate with 3rd party vendors to deploy and implement new technologies and solutions.
- Develop and maintain a curious and innovative mindset, always looking for opportunities to improve our IT services and processes.
- Work closely with the team to share knowledge and best practices, and to drive continuous improvement and innovation.
- Provide analytical and problem-solving skills to support the delivery of our IT services.
- Manage priorities effectively, both individually and as part of a team, to ensure timely delivery of projects and tasks.
- Support the development and implementation of business continuity and disaster recovery plans.
Requirements
- Logical and analytical approach to problem-solving, with experience in information systems environments.
- Ability to work under pressure and manage priorities effectively, individually and as part of a team.
- Self-starter with a proactive approach to problem-solving and a willingness to take ownership of tasks and projects.
- Excellent interpersonal and communication skills, with the ability to engage and build effective relationships at all levels.
- Commitment to promoting equality, diversity, and inclusion, and to ensuring full inclusion for all individuals.
- Experience with core Internet technologies, IT infrastructure components, and Windows Operating systems.
- Familiarity with Active Directory and role-based permissions.
About Gtd Healthcare
Gtd Healthcare is a values-driven organization that is passionate about providing the best possible healthcare for our patients. We are committed to developing and supporting our staff to excel in their careers and to making a positive difference to patients and the community.
Benefits
- Real living wage employer.
- Access to Wagestream, which provides flexible and on-demand access to your pay.
- 30 days annual leave, rising to 32 after five years of continuous service.
- Flexible pension benefits, including the NHS pension scheme.
- Flexible working hours and policies.
- Family-friendly and carer policies.
- Opportunities to apply for innovation and quality awards.
- Access to our wellbeing initiatives, which offer a wide range of tools and resources.
- Gtd Healthcare social and fun activities.
- Cycle to work scheme.
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