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Retail Sales Associate
2 months ago
About Finisterre
We are a leading outdoor apparel brand that is passionate about creating high-quality, sustainable products for people who love the sea and adventure. Our company culture is built on the values of bravery, honesty, and a drive to make a positive impact on the world.
We are seeking a talented and enthusiastic Retail Sales Associate to join our team at our Exeter store. As a key member of our retail team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities
- Customer Experience
- Create a welcoming and engaging customer environment that exceeds expectations.
- Develop a deep understanding of our products and be able to communicate their features and benefits to customers.
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Build strong relationships with customers, understanding their needs and preferences to deliver personalized recommendations.
- Commercial
- Contribute to the commercial success of the store by achieving sales targets and KPIs.
- Develop and implement effective sales strategies to drive sales growth and maximize revenue.
- Collaborate with colleagues to achieve sales goals and support the overall success of the store.
- Operations
- Ensure the store is visually appealing and well-maintained, adhering to our visual merchandising standards.
- Manage inventory levels, receiving and processing stock, and maintaining accurate records.
- Contribute to the maintenance of a safe and healthy working environment, adhering to health and safety policies and procedures.
- People
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in ongoing training and development to enhance skills and knowledge.
- Contribute to the creation of a positive and inclusive work environment, promoting a culture of respect and open communication.
Requirements
What You'll Bring to Finisterre
- You share our passion for the outdoors and our commitment to sustainability.
- You have excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- You are a team player, with a positive attitude and a willingness to learn and adapt.
- You have previous experience in a customer-facing role, with a strong understanding of sales principles and customer service.
- You are self-motivated and proactive, with a strong work ethic and a commitment to delivering exceptional results.
What You'll Receive from Finisterre
- A competitive hourly rate of £12.00.
- A comprehensive training program to enhance your skills and knowledge.
- A range of benefits, including a discretionary bonus scheme, pension scheme, and access to a wide range of wellbeing programs.
- The opportunity to work with a dynamic and innovative brand that is passionate about making a positive impact on the world.
