Store Operations Director

1 week ago


Doncaster, Doncaster, United Kingdom Costa Coffee Full time
Retail Manager Opportunity

We are seeking an experienced Retail Manager to join our team at Costa Coffee. As a key member of our store leadership team, you will be responsible for driving sales growth, managing store appearance, and developing your team.

About the Role

  • Sales Growth: You will be accountable for driving sales growth through effective marketing, promotions, and customer engagement strategies.
  • Store Appearance: You will maintain store appearance standards, ensuring a clean, well-organized, and welcoming environment for customers.
  • Team Development: You will identify training needs within your team and develop strategies to improve performance and knowledge.
  • Customer Service: You will lead by example, providing outstanding customer service and creating a positive customer experience.

About You

  • Retail Experience: You have previous experience in a retail setting, preferably in a leadership role.
  • Business Acumen: You have a solid understanding of business principles, including sales growth, profit management, and inventory control.
  • Leadership Skills: You possess strong leadership skills, including the ability to motivate and develop your team.

What We Offer

  • Competitive Salary: £38,000 - £48,000 per annum, depending on location and experience.
  • Bonus Scheme: A quarterly bonus scheme with opportunities to earn up to £10,000/£11,000/£12,000 (store dependent).
  • Benefits Package: A comprehensive benefits package, including access to the Coca-Cola share scheme, matched pension contributions, and 50% discount on food and drinks in Costa-owned stores.
  • Career Development: Opportunities for career growth and development, including training programs and mentorship.


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