Deputy Store Manager Lead

3 days ago


Horsham, West Sussex, United Kingdom Pets at Home Full time
Deputy Store Manager

We are seeking a highly motivated and experienced Deputy Store Manager to join our team in Horsham. The successful candidate will work closely with the Store Manager to oversee the store's day-to-day operations, ensuring an exceptional customer experience and driving sales performance.

Key Responsibilities:
  • Oversee store operations, including recruitment, stock management, and health and safety compliance.
  • Act as Duty Manager when the Store Manager is unavailable, taking full responsibility for the store and its team.
  • Drive sales performance and achieve key KPIs through effective leadership and teamwork.
Requirements:
  • At least 1 year of management experience in a retail environment.
  • Possess excellent communication and leadership skills.
  • Flexible to work a 7-day shift pattern, including weekends and bank holidays.
  • Commit to 6 months of comprehensive training, covering customer service, health and safety, and pet care.
Benefits:
  • Competitive annual salary (£45,000 - £55,000) depending on experience.
  • 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
  • Annual bonus opportunities.
  • Lifelong learning and career development opportunities.


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