Outdoor Experience Manager
6 days ago
We are looking for an enthusiastic and experienced Outdoor Experience Manager to join our team. As an Outdoor Experience Manager, you will be responsible for delivering high-quality outdoor experiences to our clients. You will work closely with our Activity Manager to develop and deliver innovative programs that meet the needs of diverse groups.
Some of your key responsibilities will include:
- Developing and delivering outdoor programs and activities
- Collaborating with group leaders to facilitate their roles and provide outstanding activity experiences
- Tailoring activities to meet the unique needs of diverse groups
- Maintaining and ensuring the functionality of equipment
About Us
YHA is a social enterprise with a mission to enrich the lives of all, especially young people. We provide brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills. We pride ourselves in delivering high-quality outdoor activities and creating unforgettable memories for our clients.
Salary and Benefits
You will be paid £11.44 per hour, which will rise to £12.21 in March in line with National Living Wage. In addition to your salary, you will receive a range of benefits, including:
- Full and ongoing training and development opportunities in work time, including funded qualification courses
- A branded staff uniform/PPE
- 10 nights free hostel stays per year for you and up to 3 friends or family
- Free YHA Membership each year
- Access to YHA's staff discount and cash back portal
- Access to support via our Employee Assistance Program
Requirements
To be successful in this role, you will need:
- Experience of working with groups of people/young people (voluntary or paid)
- A passion for outdoor activities and energy for the outdoors
- Experience of working face-to-face with customers
- Experience of working in a team - can help others to achieve a common goal
- Excellent timekeeping, with flexibility to cover different shifts
- Ability to manage varying pressures, including peaks in workload
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