Senior IT Operations Manager

3 days ago


Leeds, Leeds, United Kingdom Yorkshire Building Society Group Full time
Job Overview

The Yorkshire Building Society Group is seeking a seasoned Senior IT Operations Manager to lead the operational oversight of all YBS IT systems and services. This role requires robust configuration, implementation, maintenance, and ongoing 24*7 monitoring of IT services and applications serving YBS customers.

About the Role

This is a senior leadership position that involves planning, coordinating, and directing IT services and solutions enabling operational activities for all IT services and applications serving YBS customers. Establishing an effective Business Continuity & Disaster Recovery Framework is also crucial in ensuring YBS can continue operations and serve its customers in the event of a major incident/crisis.

Main Responsibilities
  • Ensure the effective operation of all IT services, applications, technology, and data to serve YBS customers and colleagues.
  • Be accountable for Incident & Crisis Management and the Business Continuity and Disaster Recovery Framework, standards, policies, processes, controls for all IT services and colleagues.
  • Provide effective leadership and management of the IT Services & Operations team and critical third-party providers.
  • Effectively lead and manage incidents, problems, and service requests in line with agreed recovery time, SLAs, and Risk Appetite measures.
  • Be accountable for the management of IT assets, including development and operation of the CMDB (Configuration Management Database) in line with regulatory and external audit requirements.
  • Ensure the capacity and performance of the Society's infrastructure and services are managed in line with Key Risk Indicators and Risk Appetite measures.
  • Be accountable for the assurance and risk management of the IT Services Estate.
Requirements

This role requires strong experience of IT Services and Operations delivery to IT SLAs, OLAs, and KPIs. A deep knowledge of IT Service best practices, ITSM tooling, and processes is also essential. Proven people management skills, strategic influencing, and understanding of IT strategies in relation to IT Operations technologies and information risk management, regulatory governance, and control are required.

Estimated Salary Range: £65,000 - £85,000 per annum
  • Senior Finance Leader

    2 weeks ago


    Leeds, Leeds, United Kingdom Hays Senior Finance Full time

    Job Description:">Sector: Hays Senior Finance, Salary band: £55-65K + Benefits.We are seeking a highly skilled Finance Manager to join our team. As a strategic partner, you will work closely with the senior leadership team to deliver ambitious growth targets through organic and M&A activities.Key Responsibilities:">">Collaborate with Ops Directors to...


  • Leeds, Leeds, United Kingdom Hays Senior Finance Full time

    Job OverviewWe are seeking an experienced Senior Finance Manager to join our dynamic team. The successful candidate will be responsible for ensuring the financial health and compliance of a key division of the organisation.Key Responsibilities:Financial Planning & Reporting: Prepare 5-year financial plans, quarterly forecasts, monthly reports, and...


  • Leeds, Leeds, United Kingdom Hays Senior Finance Full time

    Job OverviewHays Senior Finance is seeking an experienced Interim Finance Manager/Management Accountant to join their dynamic team in Leeds. This role is pivotal in ensuring the financial health and compliance of a key division of the organisation.About the RoleThe successful candidate will be responsible for preparing 5-year financial plans, quarterly...


  • Leeds, Leeds, United Kingdom Hays Senior Finance Full time

    Competitive salary & benefitsAbout the RoleWe are seeking a highly skilled Senior Financial Planning Manager to join our dynamic team at Hays Senior Finance in Leeds, UK.This is a pivotal role ensuring the financial health and compliance of a key division of the organisation.Financial Planning: Prepare 5-year financial plans, quarterly forecasts, monthly...


  • Leeds, Leeds, United Kingdom Stonegate - Bars & Venues Full time

    **Job Title:** Senior Operations Manager**Location:** Queens Court, West Yorkshire**Salary:** £35,000 - £45,000 per annum, depending on experience.**Company Overview:** Stonegate Group is the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes popular brands like Slug & Lettuce, Be At One, and...


  • Leeds, Leeds, United Kingdom Hays Senior Finance Full time

    About the Role:">We are seeking a highly skilled Finance Manager to join our team. This is an excellent opportunity for someone looking for a mix of career progression and a real entrepreneurial culture.Key Responsibilities:">">Collaborate with Ops Directors to maximise profits and cash flow.">Lead monthly reporting (P&L, Balance Sheet, Cash Flow) and ensure...


  • Leeds, Leeds, United Kingdom Corecruitment International Full time

    COREcruitment International seeks a Senior Culinary Operations Manager to lead our Contract Catering Company at a school in Leeds.This term-time-only role involves catering for up to 250 children, ensuring the delivery of top-quality food and exceptional service. As the Senior Culinary Operations Manager, you'll bring creativity, flair, and originality to...


  • Leeds, Leeds, United Kingdom WTW Full time

    At WTW, we're looking for a talented Senior Operations Manager to join our team.This is an exciting opportunity to take on a key leadership role and drive operational efficiency across our organization.You will be responsible for managing a team of Administrators and overseeing the delivery of high-quality services to our clients.As a key member of our...


  • Leeds, Leeds, United Kingdom POST recruitment Full time

    Job Opportunity:We are seeking a talented Senior Operations Manager to lead our charity centre in Leeds City Centre. This is an exciting opportunity to oversee service quality, manage diverse contracts, and cultivate strong partnerships.About the RoleThis pivotal role ensures the delivery of impactful services and management of operational strategies.You...


  • Leeds, Leeds, United Kingdom Gravity Active Entertainment Full time

    About Us">We are a leading active entertainment company, Gravity Active Entertainment, where having fun matters. We operate trampoline parks, e-karting tracks, and other exciting activities across the UK.Our flagship site in Leeds is looking for an experienced leader to support our General Manager in delivering exceptional guest experiences and driving...


  • Leeds, Leeds, United Kingdom Ortho Europe Full time

    Job Overview  Ortho Europe is seeking a highly skilled Senior Operations Manager to oversee the performance of one of its sites. This role involves ensuring compliance with statutory health, safety, and environmental requirements, maintaining ISO13485 certification, and overseeing purchasing and inventory control functions.About You  We require a degree...


  • Leeds, Leeds, United Kingdom beBee Professionals Full time £45,000 - £65,000

    beBee Professionals is looking for a Senior Operations Manager to lead project teams and ensure successful project delivery. Manage multiple projects across departments and coordinate internal resources and third-party vendors.Key Responsibilities:Plan and execute projects according to deadlines and budget.Coordinate resources and vendors for project...


  • Leeds, Leeds, United Kingdom Bupa Global Full time

    Role OverviewBupa Global is seeking a Senior Care Operations Manager to lead our team in delivering exceptional care and services. This is an exciting opportunity for a seasoned professional to drive business growth, implement operational policies, and ensure compliance with regulations.This role requires strong leadership skills, effective time management,...


  • Leeds, Leeds, United Kingdom Grosvenor Casinos Limited Full time

    Job DescriptionThe role of Senior Culinary Operations Manager is to assist the Head Chef in a busy kitchen environment, ensuring seamless service delivery while maintaining high standards. This position involves running the kitchen during service hours, identifying training needs, and reporting broken equipment to ensure safe working practices.Key...


  • Leeds, Leeds, United Kingdom Agility Resoucing Full time

    We are looking for a highly skilled Senior Operations Finance Manager to join our client's team in Leeds.As a key member of the finance team, you will be responsible for providing financial support and analysis to operational teams, as well as creating accurate management information reports and managing month-end procedures.The successful candidate will...


  • Leeds, Leeds, United Kingdom Anchor Full time

    Are you a seasoned leader in care looking for a new challenge? We're seeking an experienced Senior Care Operations Manager to join our team at The Manor House Roundhay in Leeds. This is a fantastic opportunity to bring your expertise and passion for delivering exceptional care to a brand-new luxurious care home.We offer a competitive salary of £32,000 -...


  • Leeds, Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full time

    Job OverviewWe are seeking a highly motivated and experienced Senior Clinical Operations Manager to join our team at Leeds Teaching Hospitals NHS Trust.


  • Leeds, Leeds, United Kingdom beBee Professionals Full time £45,000 - £60,000

    We are seeking a seasoned Senior Operations Manager to oversee daily operations, drive team performance, and foster a positive work environment at beBee Professionals in Leeds, UK.Key Responsibilities:Lead and motivate the team to meet performance targets and goals.Monitor and report on team performance, ensuring KPIs are met.Conduct regular team meetings to...


  • Leeds, Leeds, United Kingdom Splendid Hospitality Group Full time

    Splendid Hospitality Group is currently seeking a highly skilled Senior Kitchen Operations Manager to join our team. This is an excellent opportunity for a talented individual to take charge of food production in our hotel and lead a professional kitchen environment.As a Senior Kitchen Operations Manager, you will be responsible for overseeing the day-to-day...


  • Leeds, Leeds, United Kingdom ENGINEERINGUK Full time

    Job Title: Senior Operations ManagerAbout the Role:This role is an excellent opportunity for individuals with military experience to transition into a challenging and rewarding career in the private sector. Amazon's military recruiting team is available to discuss the many opportunities within Amazon, where thousands of former military personnel are driving...