Medical Devices Specialist
3 days ago
About the Role
We are seeking a highly skilled and experienced Medical Devices Specialist to join our team in Glasgow. As a key member of our Field Service team, you will be responsible for delivering technical assistance at customer sites and providing documentation to internal and external customers.
Key Responsibilities:
- Maintain a professional and profitable repair and preventive maintenance service business on Stryker's products while ensuring compliance with the quality system and manufacturer specifications.
- Demonstrate advanced understanding of Medsurg product portfolio to enable technical and critical thinking and facilitate surgical procedures as well as support others using the equipment.
- Provide education for clinical staff on the use and operation of Stryker equipment.
- Analyse and develop systems/processes within the Managed Service Account to improve the service offered.
- Collaborate with Sales Managers and Regional Managers outside of the Medsurg franchise.
Requirements:
- 1-2 years' experience in a medical environment or experience with medical equipment.
- Excellent communication skills.
- Customer focused and service orientated.
- Analytical and exhibits original thinking.
- Innovative and drive for continuous improvement.
- Highly disciplined individual.
- Organised.
- Articulate and literate.
- Team player.
Salary Information:
The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience.
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