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Accommodation Coordinator

2 months ago

Enfield Town, Greater London, United Kingdom Mears Full time

About the Role

We are seeking a highly skilled Accommodation Coordinator to join our team at Mears. This exciting position plays a crucial role in supporting Asylum seekers throughout their right to work Asylum application process with the Home Office.

Key Responsibilities:

  • Allocate bed spaces to service users efficiently to minimize loss of income.
  • Relocate service users to alternative properties or find new properties for new service users.
  • Process service user notifications accurately and efficiently to match them with available bed spaces.
  • Collaborate closely with regional teams and the transport team throughout the service user process.

Requirements:

  • Proven customer service experience.
  • Previous experience working in an office environment.
  • Medium-level Excel knowledge and understanding.
  • Excellent communication and interpersonal skills.
  • Ability to learn quickly, be flexible, and reliable.

What We Offer:

  • 25 days annual leave plus bank holidays.
  • Annual Mears Fun Day.
  • Volunteering Leave.
  • Staff perks with Mears Rewards.
  • Family-friendly policies.
  • Access to EAP Counselling sessions.
  • Evening and weekend overtime available.
  • Hybrid working.