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Operations Manager

2 months ago


Aylesbury, United Kingdom Thorn Baker Facilities Maintenance Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Thorn Baker Facilities Maintenance. As an Operations Manager, you will be responsible for managing a team of Area Managers and overseeing the delivery of contract cleaning services to a variety of clients across London and the Home Counties.

Key Responsibilities
  • Manage a team of 15 Area Managers and oversee the delivery of contract cleaning services
  • Drive business growth and development, working closely with the management team to identify opportunities for expansion
  • Ensure high standards of service delivery and customer satisfaction
  • Manage financial budgets and implement cost-saving initiatives
  • Attend training and meetings as required, and implement company policies and procedures
  • Conduct site visits to monitor contract performance and ensure compliance with client contractual requirements
Requirements
  • Experience of managing multiple cleaning sites and contracts at Operations Manager level
  • Ability to liaise and work professionally with clients and staff
  • Experience of motivating, managing and leading cleaning teams
  • Excellent communication skills
  • Full UK driving license
What We Offer
  • A basic salary of £50,000
  • Commission structure in place
  • Company car and fuel card
  • Opportunity to work for a company with a fantastic ethos and flexible approach
  • Industry-specific training programs to further develop your career
  • Career progression opportunities