Front of House Team Member

4 weeks ago


Chester, Cheshire, United Kingdom Stonegate Group Full time

Location: Town Crier

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at the Town Crier. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming environment for our guests.

Key Responsibilities:

  • Welcome and engage every guest, ensuring they have a memorable experience
  • Prepare and serve high-quality food and drink, meeting our standards of excellence
  • Make recommendations that elevate guest experiences, showcasing our menu and drinks
  • Maintain a clean and safe environment for guests and colleagues, adhering to our health and safety protocols

Requirements:

  • Be at least 18 years old, as this role involves the sale of alcohol
  • Have excellent communication and interpersonal skills, with a passion for delivering exceptional customer service
  • Be able to work flexibly, including evenings and weekends, to meet the needs of our guests

About Us:

The Town Crier is a popular pub located in the heart of Chester, offering a warm and welcoming environment for our guests. We pride ourselves on our extensive Cask ale selection, delicious food, and excellent customer service. As a member of our team, you will be part of a dynamic and supportive environment, with opportunities for growth and development.

What's in it for You:

  • Flexible working hours, including evenings and weekends
  • VIP entry to our pubs and bars, with exclusive benefits and rewards
  • 25% off food and drink for you and your friends, across our 800+ sites
  • Early access to your earned wages, with a range of financial benefits
  • Join our team socials and create friendships for life, with a focus on work-life balance
  • Award-winning development programmes, with opportunities for growth and progression

About Stonegate Group:

We are the largest operator of pubs, bars, and late-night venues in the UK, with a diverse range of leading brands, including Slug & Lettuce, Be At One, and Popworld. At Stonegate Group, we are proud to offer a range of career opportunities, with a focus on development, growth, and excellence.

Equality and Diversity:

We are committed to equality and diversity, and welcome applications from all qualified candidates. If you have a disability, please let us know in advance, so we can provide any necessary support or adjustments during the recruitment process.



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