Quality Assurance Team Lead

1 month ago


Milton Keynes, Milton Keynes, United Kingdom Daimler AG Full time

About the Role

This Quality Assurance Team Lead - Customer Services position plays a critical role in ensuring that our customer service operations meet the highest standards of quality and excellence. The successful candidate will lead a team of quality assurance specialists and be responsible for developing and implementing strategies to improve customer experience.

A key aspect of this role is the ability to analyze data and trends to identify areas for improvement and develop recommendations to drive positive change. We estimate the annual salary for this role to be around $90,000.

About Us

Daimler AG is a leader in the automotive industry, committed to delivering exceptional products and services that exceed customer expectations. Our company values diversity and inclusion, and we strive to create an environment where everyone feels valued and empowered to contribute their best work.

Key Responsibilities

  • Lead a team of quality assurance specialists to conduct regular reviews of customer interactions.
  • Analyze data and trends to identify areas for improvement and develop recommendations to drive positive change.
  • Collaborate with stakeholders to develop and implement strategies to enhance customer experience.

Requirements

  • Proven leadership experience in quality assurance or customer service roles.
  • Strong analytical and problem-solving skills.
  • Able to communicate effectively with stakeholders at all levels.

Benefits

We offer a comprehensive package of benefits, including a competitive salary, flexible working options, and opportunities for professional development and growth.



  • Milton Keynes, Milton Keynes, United Kingdom Quality Personnel Full time

    Quality Personnel is seeking an experienced Quality Assurance Specialist to join our team in Milton Keynes.About the Role:This is an exciting opportunity for a motivated individual to develop their career in quality assurance. The successful candidate will be responsible for maintaining and improving our quality management systems, ensuring compliance with...

  • Design Team Lead

    4 weeks ago


    Milton Keynes, Milton Keynes, United Kingdom Quality Personnel Full time

    Role OverviewWe are looking for a Design Team Lead - Installation Expert to join our client's design team. This role offers a competitive salary of £55,000 - £65,000 per annum.The successful candidate will be responsible for producing drawings, assisting the sales team with quotations, and managing all quotation and tender processes. A working knowledge of...


  • Milton Keynes, Milton Keynes, United Kingdom Quality Personnel Full time

    We are currently recruiting for a Quality Control Operative working within a manufacturing environment. This role is an excellent opportunity to utilise your technical skills and attention to detail in ensuring the highest quality products.Key Responsibilities:Worked in a quality function within a manufacturing environment.Ability to read technical drawings...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a Quality Assurance Specialist to join our team in Milton Keynes. As a Quality Assurance Specialist, you will be responsible for providing quality assurance, safety hazard elimination and environmental risk management through the implementation, improvement and maintenance of QHSE policies,...


  • Milton Keynes, Milton Keynes, United Kingdom Red Bull Racing Formula One Team Full time

    Salary and BenefitsThe estimated annual salary for this position is £120,000 - £150,000, depending on experience. In addition to a competitive salary, we offer private health care, life assurance, and a company-contributed pension scheme.


  • Milton Keynes, Milton Keynes, United Kingdom Red Bull Racing Formula One Team Full time

    Job Title: Dimensional Quality Assurance InspectorJob DescriptionWe are seeking a highly skilled Dimensional Quality Assurance Inspector to join our team at Red Bull Racing & Technology.As a Dimensional Quality Assurance Inspector, you will be responsible for ensuring that all composite components meet the required quality standards.Key...


  • Milton Keynes, Milton Keynes, United Kingdom The Collective Network Full time

    Job Title: Senior Quality ManagerWe are seeking an experienced quality professional to lead our quality department for Formula 1 and Defence/Aerospace OEMs, ensuring high-quality standards are delivered.This role is part of a brand new senior leadership team responsible for delivering high-quality standards expected by customers, closely collaborating with...


  • Milton Keynes, Milton Keynes, United Kingdom Red Bull Racing & Red Bull Technology Full time

    About Red Bull Racing & Technology:We are a leading organization in the racing industry, seeking an experienced Quality Assurance Specialist to join our team. This role is ideal for a motivated individual looking to progress in their career.Your Responsibilities:Collaborate with Design and Production Engineering teams to ensure design requirements are...


  • Milton Keynes, Milton Keynes, United Kingdom Aldwych Consulting Full time

    About the RoleWe are seeking an experienced Quality Assurance Specialist to join our team at Aldwych Consulting.Job DescriptionThe successful candidate will lead on quality assurance, Inspection and Test Plan (ITP) production, monitoring, reporting, and document completion for a large and complex civil engineering project.Key ResponsibilitiesDeveloping and...


  • Milton Keynes, Milton Keynes, United Kingdom AG Barr Full time

    Job OverviewAG Barr, a leading UK-based beverage company, is seeking an experienced Quality Assurance Specialist to join its team in Milton Keynes. As a key member of the quality team, you will play a crucial role in ensuring full compliance with quality, food safety, and legislative standards.


  • Milton Keynes, Milton Keynes, United Kingdom CV Library Full time

    Job Title: Quality Assurance ManagerWe are seeking a highly skilled Quality Assurance Manager to join our team at CV Library in Milton Keynes.About the Role:The successful candidate will be responsible for managing and maintaining our quality, health & safety, and environmental systems. This includes ensuring compliance with relevant standards and...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Job Title: Quality Assurance DirectorCompany OverviewA leading food manufacturing company is looking for a highly skilled Quality Assurance Director in Buckinghamshire. The role involves setting and achieving the highest standards for safety, food safety, and product quality within the food industry.Job DescriptionProvide strategic leadership to ensure...


  • Milton Keynes, Milton Keynes, United Kingdom Fawkes and Reece Full time

    At Fawkes and Reece, we are seeking a seasoned Quality Assurance Expert to join our team. This is an exciting opportunity for an experienced professional to take on a key role in implementing and maintaining a quality management system that meets the highest standards.The successful candidate will have a strong background in civil engineering and quality...


  • Milton Keynes, Milton Keynes, United Kingdom Staffline Operations Careers Full time

    Job Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Staffline Operations Careers. This is a fantastic opportunity to work with a leading national bakery based in Milton Keynes.Salary and Benefits:The rate of pay for this role is £12.80 per hour for the day shift and £15.05 per hour for the...


  • Milton Keynes, Milton Keynes, United Kingdom Aldwych Consulting Ltd Full time

    Aldwych Consulting LtdWe are seeking a highly experienced Senior Quality Assurance Specialist to lead on quality assurance, inspection, and test planning for a large civil engineering project.This is a long-term freelance position, ideal for an experienced quality manager looking to work on complex projects and develop their skills in quality assurance and...


  • Milton Keynes, Milton Keynes, United Kingdom Inexa Full time

    Role OverviewInexa is seeking an experienced Quality Assurance Manager to lead its QA function, upholding high standards in product safety and quality compliance.This is a unique opportunity to bring a fresh perspective to an established team, fostering accountability, development, and a culture of food safety.Your Key Responsibilities:Lead the site's QA...


  • Milton Keynes, Milton Keynes, United Kingdom Aldwych Consulting Ltd Full time

    Aldwych Consulting Ltd is seeking a Senior Quality Assurance Specialist to join their team. As a Senior Quality Assurance Specialist, you will be responsible for ensuring the quality of construction works on a large and complex civil engineering project.This is a long-term freelance position that could be a great opportunity for the right candidate.About the...


  • Milton Keynes, Milton Keynes, United Kingdom Fawkes & Reece London Full time

    Company Overview:Fawkes & Reece London is a leading organization seeking an experienced Quality Assurance Manager to join our team. The ideal candidate will possess strong civil engineering background and quality assurance management experience on large infrastructure projects.Salary: Competitive salary, estimated around £80,000 - £110,000 per annum,...


  • Milton Keynes, Milton Keynes, United Kingdom CV-Library Full time

    Job Title: Senior Quality Assurance Specialist">About the Role: We are seeking a skilled Senior Quality Assurance Specialist to join our team at CV-Library. The successful candidate will be responsible for performing system and product audits of suppliers, co-ordinating non-conformance issues, and maintaining an up-to-date list of approved suppliers.">Key...


  • Milton Keynes, Milton Keynes, United Kingdom Quality Personnel Services Full time

    We are looking for a talented Design Department Project Lead to join our team at Quality Personnel Services. The successful candidate will have a proven track record in designing and implementing technical solutions using AutoCAD 2D and experience in SAP & Project Management.Key responsibilities include producing drawings, assisting the sales team, handling...