CRM Manager

2 days ago


London, Greater London, United Kingdom Blue Legal Full time
CRM Manager Opportunity at Blue Legal

We are seeking a highly skilled CRM Manager to join our Marketing Communications team at Blue Legal. As a key member of our team, you will be responsible for implementing, maintaining, and optimizing our CRM system to support business development and marketing efforts.

Key Responsibilities:
  • Collaborate with the Business Development team to ensure data accuracy and streamline CRM processes.
  • Develop and maintain marketing analytics dashboards and regular activity reports.
  • Oversee data cleansing initiatives to remove obsolete or redundant information.
  • Provide CRM training and create teaching materials for colleagues.
  • Collaborate with end users and developers to refine and prioritize CRM functionality requests.
  • Support the development and implementation of a CRM strategy that aligns with our firm's goals.
  • Establish policies and procedures for CRM software use and data management.
  • Stay informed about emerging CRM technologies that could benefit our firm.
Requirements:
  • Must have CRM system experience, preferably in a professional services or law firm setting.
  • Strong preference for candidates with experience with MS Dynamics/Peppermint.
  • Hands-on experience with CRM software management tools and strong knowledge of data management practices.
  • Proven ability to manage multiple projects and meet deadlines under pressure.

Please note that only candidates with valid work experience in a relevant sector will be considered.


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