Transport Logistics Coordinator
7 days ago
Job Title: Transport Collections Administrator
Location: Not Specified
Job Type: Full-time
Contract: 12 month contract - Maternity cover
Salary: £25,000 Per annum
Shifts: Monday - Friday - 7-5
Job Description:
We Are Workforce Ltd is seeking a skilled Transport Collections Administrator to join our team. As a key member of our operations team, you will be responsible for managing collections for off-site customers, including arranging new collections. You will also maintain accurate records of costs, schedules, and other relevant information in internal logs.
Key Responsibilities:
- Assist in managing collections for off-site customers, including arranging new collections.
- Maintain accurate records of costs, schedules, and other relevant information in internal logs.
- Proactively find solutions to customer queries and transportation issues, ensuring timely resolution.
- Handle incoming inquiries from customers via email and phone, aiding and resolving transport-related issues promptly.
- Collaborate closely with couriers to ensure successful collections and address any delays or failures.
- Support the transport planner during peak periods by coordinating with operations and sales teams to optimize collection processes.
- Perform various administrative tasks to support transportation operations effectively.
- Proficiency in administrative tasks such as data entry, email management, and record-keeping.
- Ability to manage collections, schedule changes, and resolve issues with couriers.
- Knowledge of transportation logistics and the ability to provide quotes for collection costs.
- Proactive mindset with a focus on problem-solving and customer satisfaction.
Requirements:
- Proficiency in administrative tasks such as data entry, email management, and record-keeping.
- Ability to manage collections, schedule changes, and resolve issues with couriers.
- Knowledge of transportation logistics and the ability to provide quotes for collection costs.
- Proactive mindset with a focus on problem-solving and customer satisfaction.
What We Offer:
We Are Workforce Ltd offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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