Transport Logistics Coordinator

7 days ago


Daventry, Northamptonshire, United Kingdom We Are Workforce Ltd Full time

Job Title: Transport Collections Administrator

Location: Not Specified

Job Type: Full-time

Contract: 12 month contract - Maternity cover

Salary: £25,000 Per annum

Shifts: Monday - Friday - 7-5

Job Description:

We Are Workforce Ltd is seeking a skilled Transport Collections Administrator to join our team. As a key member of our operations team, you will be responsible for managing collections for off-site customers, including arranging new collections. You will also maintain accurate records of costs, schedules, and other relevant information in internal logs.

Key Responsibilities:

  • Assist in managing collections for off-site customers, including arranging new collections.
  • Maintain accurate records of costs, schedules, and other relevant information in internal logs.
  • Proactively find solutions to customer queries and transportation issues, ensuring timely resolution.
  • Handle incoming inquiries from customers via email and phone, aiding and resolving transport-related issues promptly.
  • Collaborate closely with couriers to ensure successful collections and address any delays or failures.
  • Support the transport planner during peak periods by coordinating with operations and sales teams to optimize collection processes.
  • Perform various administrative tasks to support transportation operations effectively.
  • Proficiency in administrative tasks such as data entry, email management, and record-keeping.
  • Ability to manage collections, schedule changes, and resolve issues with couriers.
  • Knowledge of transportation logistics and the ability to provide quotes for collection costs.
  • Proactive mindset with a focus on problem-solving and customer satisfaction.

Requirements:

  • Proficiency in administrative tasks such as data entry, email management, and record-keeping.
  • Ability to manage collections, schedule changes, and resolve issues with couriers.
  • Knowledge of transportation logistics and the ability to provide quotes for collection costs.
  • Proactive mindset with a focus on problem-solving and customer satisfaction.

What We Offer:

We Are Workforce Ltd offers a competitive salary and benefits package, as well as opportunities for professional growth and development.


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