Senior Strategy Consultant

4 weeks ago


London, Greater London, United Kingdom Creative CX Full time
Job Description

About Us

Creative CX is a specialist Experimentation Consultancy founded in 2017, helping businesses optimise, personalise and innovate across the entire customer experience.

About the Role

We are seeking a Senior Strategy Consultant with 5+ years of practical experience in Experimentation, Optimisation, Conversion Rate Optimisation, Customer Experience Optimisation or Product Experimentation.

Key Responsibilities

  1. Lead and manage experimentation programmes for enterprise-level clients.
  2. Create high-impact online experiments (A/B/n Tests) based on evidence from user research and data analysis.
  3. Manage the experiment life-cycle from research, ideation and test planning to analysis and evaluation.
  4. Work closely with developers and QA teams to ensure high-standard A/B/n tests.
  5. Conduct experiment evaluations using experiment platform metrics and analytics tools.
  6. Build evidence-based strategic roadmaps for clients.
  7. Help clients realise the transformational power of Experimentation through collaboration, guidance and workshops.

Requirements

  • Analytical and creative approach.
  • Consultative and strategic nature.
  • Comfortable with evidence-based decision-making.
  • Proactive and positive attitude.
  • Able to manage multiple projects.
  • Able to connect with our values: mutual respect, collaboration, passion for innovation.

Desirable Skills

  • Experience with enterprise-level experimentation platforms.
  • Proficiency in statistical models and digital analytics platforms.
  • SQL, Python and/or R for advanced analysis.
  • Experience with dashboarding tools and public speaking.

What We Offer

  • 25 days' holiday per year.
  • Additional holiday days and a company contributory pension scheme.
  • Regular social events and away days.
  • Coaching, personal development plan and a generous training budget.
  • Perkbox membership and private medical cover.
  • Cycle to Work Scheme and Charity Payroll.


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