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Ward Host/Hostess

2 months ago

Bath, Bath and North East Somerset, United Kingdom One Retail Full time
Ward Host/Hostess Opportunity

We are seeking a dedicated and customer-focused individual to join our Patient Dining team as a Ward Host/Hostess. As a key member of our team, you will play a vital role in providing a warm and welcoming environment for patients, ensuring their nutritional and hydration needs are met.

Key Responsibilities:

  • Provide menus and take orders from patients, addressing dietary and allergen queries.
  • Prepare and deliver refreshments and meals for breakfast, lunch, and dinner service.
  • Clear ward areas and wash up dirty dishes, maintaining a clean and hygienic kitchen environment.
  • Liaise with ward staff to ensure patients' needs are met in a timely manner.
  • Offer exceptional customer service, prioritizing patient satisfaction.
  • Awareness of food and hygiene standards.
  • Passionate about patient care, with effective communication skills.
  • Able to work under pressure, individually and as part of a team, with a flexible approach.
  • Confident working in a hospital environment, with awareness of patients' varying needs.

What We Offer:

  • A comprehensive benefits package, including exclusive travel discounts, food shop savings, and access to a Digital GP.
  • Opportunities for career growth and development through our Career Pathways and MyLearning programs.
  • A contributory pension scheme and regular wellness, mindfulness, and exercise classes.

About Us:

Medirest is part of Compass Group UK&I, a leading provider of hotel services to the healthcare sector. We strive to build a culture that respects and celebrates individual talents, backgrounds, and abilities, fostering an environment where everyone can thrive.