Medical Information Specialist

4 weeks ago


London, Greater London, United Kingdom EVERSANA Full time

Job Title: Medical Information Specialist - European Hub

Job Summary:

We are seeking a highly skilled Medical Information Specialist to join our European Hub team. As a Medical Information Specialist, you will be responsible for delivering industry-leading services, including call center staffing, medical writing, and translation of English documents into the target language.

Key Responsibilities:

  • Translation of English documents into the target language or vice-versa, and delivering these translated responses either on the phone or in writing.
  • Triage and respond to drug information inquiries from physicians, pharmacists, nurses, other health care professionals, and consumers/patients.
  • Disseminate drug information either verbally or by written correspondence.
  • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate initial adverse event and product complaint reports in compliance with EVERSANA-Medical Communications and client SOPs.
  • Utilise writing skills for adverse event and product complaint narratives during intake as well as medical inquiry custom responses.
  • Coordinate processes necessary for responding to quality-related complaints.
  • Utilise drug information skills to critically evaluate medical literature in researching and developing information for written dissemination to healthcare professionals.

Requirements:

  • A degree in Pharmacy is preferred but other life science degrees can be considered.
  • Strong clinical background and excellent verbal/written communication skills.
  • English C1 level is obligatory. In addition to mother tongue fluency in German.
  • Strong translation skills.

What We Offer:

  • Competitive wages and above market salary structures.
  • Generous employer matching retirement solutions.
  • Leading health, dental and vision insurance products.
  • Employer-funded tuition reimbursement.
  • Global workplace flexibility.
  • Generous paid time off including company holidays.
  • Company provided training and development.
  • Employee assistant programs.


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