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Retail Leadership Opportunity in Llandudno, UK
1 month ago
About TUI
TUI is a leading holiday company that aims to be the best-loved travel brand for our customers and colleagues. We strive to create unforgettable experiences for our guests and foster a culture of care within our organization.
Job Summary
We are seeking an experienced Senior Retail Manager to lead our team at our Llandudno store in the UK. The ideal candidate will have a proven track record of managing high-performing teams and driving sales growth while delivering exceptional customer service.
Key Responsibilities:
- Lead by example and embody the company's values, inspiring your team to achieve excellence.
- Develop and manage a large team to ensure they are skilled, productive, proactive, and focused on sales and customer satisfaction.
- Use customer feedback and insights to identify trends, challenge current processes, and find innovative ways to improve customer satisfaction and drive business growth.
- Cultivate a positive work environment, empower individuality, and promote career development within the team.
- Exceed sales and service targets while playing a pivotal role in ensuring the success of retail initiatives.
Requirements:
- A proven history of leading successful teams and exceeding performance goals.
- A passion for delivering outstanding customer service and fostering a positive team culture.
- The ability to motivate and inspire a team to achieve excellence.
- Excellent communication and interpersonal skills, with the capacity to build strong relationships with colleagues and customers.
- A fair and inclusive management style that prioritizes employee well-being and development.
What We Offer:
- A competitive salary of £45,000 - £55,000 per annum, depending on experience.
- A commission scheme that rewards outstanding performance.
- Private medical insurance and life assurance.
- A pension scheme and opportunities for career development.
- An inclusive work environment that values diversity and promotes work-life balance.
About You
We are looking for a highly motivated and experienced retail leader who shares our passion for delivering exceptional customer experiences. If you have a proven track record of success in a similar role and are passionate about developing your team, we encourage you to apply.
