Service Network Specialist

1 month ago


Banbury, Oxfordshire, United Kingdom TechWaves Recruitment Full time
Job Title: Service Network Specialist

At TechWaves Recruitment, we are seeking an experienced Service Network Specialist to join our team. This is a brand-new position created to support rapid growth, with opportunities for career growth and training.

The ideal candidate will have mechanical know-how, process orientation, and collaboration skills. They will work closely with the team to refine processes, share feedback, and build a service culture that prioritizes quality.

This role will impact sustainable urban transport, with responsibilities including designing service manuals, building warranty systems, and creating training programs.

Key Responsibilities:
* Developing and implementing service manuals and fault-finding processes
* Providing technical support to customers and third-party service agents
* Managing and streamlining the warranty system
* Hosting hands-on training sessions
* Visiting sites across the UK to audit repairs and support service partners

Salary: £45,000 - £55,000 per annum, depending on experience

Location: UK

About Us: At TechWaves Recruitment, we are committed to sustainable urban transport and are looking for passionate professionals to join our team.

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