Order Coordinator

4 weeks ago


London, Greater London, United Kingdom The Peninsula London Full time

The Peninsula London is seeking a skilled Order Coordinator to join our Room Service team. This critical role is responsible for providing exceptional dining service to our guests in the comfort of their own rooms.

Key Responsibilities:

  • Perform pre-service and after-service procedures as per standard, handle guest inquiries, complaints and special requests promptly and professionally.
  • Clearly follow all data entry standards when receiving guest orders and requests from different mediums and phone calls, ensure understanding and accuracy in following the sequence of service.
  • Have exceptional menu knowledge with special focus on preferences and allergens, understand all food and beverage items ordered, including ingredients, methods of preparation and proper service, while complying with health and safety regulations.
  • Utilise the POS system, reservation system and hotel applications, process payments and ensure accuracy as per policies and procedures in place.
  • Ensure proper ordering, receiving, storing, delivering and circulation of service requirements, amenities, minibar requirements and inventory, while practicing accountability.
  • Attend and participate at all scheduled meetings and trainings.

Requirements:

  • Prior experience in a similar role within a Luxury Environment.
  • Good knowledge of food and beverage.
  • Friendly and positive.
  • Excellent time management and organization, and highly adaptable.
  • Flexibility and capability of working under pressure.

The Peninsula London offers a range of benefits, including:

  • Excellent salary package.
  • Generous service charge distributed equitably to all colleagues.
  • Life Insurance.
  • Enhanced company contribution on pension plan.

Our hotel is ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch. We offer a range of amenities, including a state-of-the-art gym, fitness classes, relaxation room, contemplation room and nursing mothers' room. We also have a colleague restaurant with healthy and balanced 24/7 food offerings, and on-site occupational health and safety nurse and wellbeing education sessions.



  • London, Greater London, United Kingdom Js3 Recruitment Full time

    Job DescriptionThe Vehicle Order Coordinator plays a crucial role in ensuring the smooth operation of vehicle orders from allocation to finished vehicles. This includes the controlled issue of allocations, the acceptance and processing of vehicle orders in line with production scheduling requirements, and the preparation of invoices/credit notes for...


  • London, Greater London, United Kingdom Kone México Full time

    Tender Repair Specialist (12-Month Maternity Cover)Location: LondonTime Type: Full-timeEstimated Salary: £45,000 - £55,000 per annum based on experienceJob Requisition ID: R0642654We are seeking a highly organized and detail-focused Order Management Coordinator to join our team in London. As a key member of our operations team, you will play a vital role...


  • London, Greater London, United Kingdom Axiom Personnel Full time

    Are you a highly skilled Order Processing Coordinator looking for a new challenge? Axiom Personnel is seeking an experienced professional to join our team and provide exceptional order processing services to our clients.• Process customer orders quickly and accurately• Provide administrative support to ensure efficient day-to-day operations• Handle...


  • London, Greater London, United Kingdom Office Angels Full time

    Temporary Wholesale Order Administrator Job DescriptionOur client, a leading wholesale company, is seeking a Temporary Wholesale Order Administrator to join their dynamic team. This role involves processing wholesale orders with precision and attention to detail, ensuring all information is accurate and up-to-date. Key responsibilities include:Order...


  • London, Greater London, United Kingdom Harrison Scott Associates Full time

    Harrison Scott Associates Job DescriptionWe are seeking an Order Processing and Coordination Specialist to join our team. As an Order Processing and Coordination Specialist, you will be responsible for processing orders, scheduling deliveries, and carrying out general office tasks. You will also need to deal with various suppliers, handle customer enquiries,...


  • London, Greater London, United Kingdom Joseph Joseph Ltd Full time

    Job DescriptionWe are seeking a skilled Order Management Executive to join our team at Joseph Joseph Ltd. As a leading houseware brand, we strive to deliver exceptional customer service and quality products to over 100 countries worldwide.About UsPWe love solving everyday problems through intelligent design to create distinctive, functional products that are...


  • London, Greater London, United Kingdom Attewell Ltd Full time

    Job Description:The Order Management Coordinator will be responsible for managing customers' queries and internal queries/reports, monitoring customers' orders, and providing regular updates.About You:We are looking for someone with excellent communication skills, hardworking, and flexible who can work under pressure in a busy environment.Previous experience...


  • London, Greater London, United Kingdom The Peninsula London Full time

    Coordinator - Order Taker Room ServiceThe Peninsula London's Commitment to ExcellenceThe Peninsula London is seeking a skilled Coordinator - Order Taker to join our dynamic Room Service team. This critical role plays a vital part in delivering exceptional guest experiences, providing discreet yet attentive service in the comfort of our guests' private...


  • London, Greater London, United Kingdom The Peninsula London Full time

    The Peninsula London is seeking a skilled Coordinator - Order Taker to join our Room Service department. This critical service plays a vital role in enhancing the guest experience, providing discreet yet exceptional dining service within the comfort of their private rooms.Key Responsibilities:Perform pre-service and post-service procedures as per standard,...


  • London, Greater London, United Kingdom Select Appointments Full time

    Are you looking for a flexible and rewarding administrative contract with opportunities to develop your skills? Our client in Stratford is seeking a Sales Order Processor to join them during a busy period. The ideal candidate will be at the heart of all order/sales support, ensuring that orders are created efficiently and accurately using their CRM...


  • London, Greater London, United Kingdom Select Appointments Full time

    Are you looking for a flexible administrative contract that might become a full-time role? Do you want to join a cutting-edge company at the top of their game? Our client is looking for a Sales Order Processor to join them during a busy period where they may then decide to take you on permanently.You'll be at the heart of all order/sales support for the...


  • London, Greater London, United Kingdom Monotype DACH Full time

    About the RoleWe are currently focused on supporting our sales team through an exciting growth period and are searching for a skilled Order Management Support Representative to join our team at Monotype DACH.This role will be responsible for processing orders, communicating with internal and external customers, and ensuring timely delivery. The successful...


  • London, Greater London, United Kingdom Kandhu Recruitment Ltd Full time

    An exciting opportunity has arisen for a Sales Order Processor to join Kandhu Recruitment Ltd, a highly reputable manufacturer based in Berkshire.Key ResponsibilitiesAct as a key point of contact between customers and the sales and production team.Process sales orders, create delivery notes, labels, and memos as required.Raise sales invoices for all...


  • London, Greater London, United Kingdom Funko Full time

    DescriptionThe Sales Order Specialist plays a pivotal role in ensuring seamless order processing within the Dynamics 365 system. Collaborating closely with designated customer service teams, this individual is responsible for accurately and efficiently entering customer orders on time. A key aspect of this position involves handling various transactional and...


  • London, Greater London, United Kingdom Uxbridge Employment Full time

    About the Role: We are seeking a highly organized and detail-oriented Order Process Administrator to join our busy, progressive international team based in Harrow. This is a full-time, office-based role, perfect for someone who thrives in a dynamic environment and is excited to be part of a collaborative and supportive company culture.Key...


  • London, Greater London, United Kingdom Aldwych Consulting Full time

    Traffic Order SpecialistAldwych Consulting is seeking an experienced Traffic Order Specialist to manage the delivery of traffic orders for local authority clients nationwide.Key Responsibilities:Drafting and processing traffic orders for diverse schemes, ensuring legal compliancePreparing statutory notices and documents under relevant regulationsCoordinating...


  • London, Greater London, United Kingdom Orkal Industries Full time

    Key ResponsibilitiesAs a Supply Chain Coordinator, your primary responsibilities will include:Purchasing and managing purchase ordersRequesting and tracking vendor quotesCommunicating order status to customersProviding administrative support to the operations teamRequirementsTo be successful in this role, you must possess:Strong communication and...


  • London, Greater London, United Kingdom Funko Full time

    Job SummaryThe Order Entry Coordinator role at Funko involves accurately and efficiently processing customer orders in our system (D365). This position requires strong organizational and time management skills to meet or exceed tier-level KPIs. As a key member of the team, you will provide exceptional customer service, ensuring timely and accurate order...


  • London, Greater London, United Kingdom Funko Full time

    About the RoleThe Order Entry Coordinator plays a vital role in ensuring the smooth operation of our sales order process. This position is responsible for accurately and efficiently entering customer orders into our system, working closely with the KAC/BTB Customer Service Teams to resolve any discrepancies or issues that may arise.Key...


  • London, Greater London, United Kingdom Funko Full time

    About the Role:The Order Entry Coordinator will be responsible for accurately and efficiently processing customer orders in our system. This role involves working closely with the KAC/BTB Customer Service Teams to ensure seamless order processing and resolving discrepancies in a timely manner.Main Responsibilities:Process sales orders in the system...