Health Visiting Administrator

4 days ago


Bristol, Bristol, United Kingdom Sirona care & health CIC Full time

About the Role


We are seeking an experienced Administrator to join our Health Visiting Service team in Bristol. The successful candidate will provide administrative support to our specialist community public health nurses, who deliver information, support, and interventions to families with children in the first years of life.


Key Responsibilities



  • Provide general office duties, including handling incoming mail, answering phone calls, and covering other teams within Bristol.
  • Enter data into pre-populated templates using EMIS and other clinical systems.
  • Liaise with clients and other agencies to make appointments on behalf of the Health Visiting Team, booking into EMIS diaries and sending text and/or letter confirmations.
  • Respond to client enquiries, which may be written, face-to-face, or via telephone.

About Us


Sirona care & health is England's largest provider of Adult's and Children's Community Services. We are committed to delivering high-quality care and support to our communities, and we are seeking an experienced Administrator to join our team in Bristol.


What We Offer



  • Agenda for Change Salary
  • Full NHS benefits
  • 27+ days' annual leave
  • Participation in the NHS Pension Scheme

Essential Criteria



  • Good standard of education at GCSE level (9-4/A-C) including English language and Maths or equivalent.
  • Previous administration experience, including dealing with telephone enquiries, correspondence, and office administration.
  • Excellent organisational and prioritisation skills.
  • Experience and understanding of dealing with sensitive and confidential information.
  • Experience of team working.
  • Excellent communication skills and professional telephone manner.

Desirable Criteria



  • Knowledge of patient administration systems, such as EMIS, Microsoft, and Power BI.
  • Understanding of Equality and Diversity policies.
  • Knowledge and awareness of the Data Protection Act and understanding of the compliance with the General Data Protection Regulations 2018.
  • NVQ 2/3 in Business Administration.


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